Google Reviews – Using first hand experiences to market your Business.
- Jessica
- May 7, 2024
- 0 comments
Get reviews to boost your sales!
What’s the first step you take when considering a new business? Most likely, you turn to Google. In fact, more than 60% of customers check Google reviews before visiting a business. They want to know about the experiences of others before making a decision. Google reviews not only provide essential insights but also help your business shine in a crowded marketplace, as they prominently display next to your Business Profile in both Maps and Search results. This highlights the critical importance of Google reviews and the need to actively pursue them. When potential customers search for your business, the first thing they see is your reviews and average rating. If these ratings are less than stellar, it’s likely they’ll seek alternatives. Start by delivering exceptional service to ensure your customers leave happy. Then, don’t hesitate to ask them to share their positive experiences with a Google review. You can easily reach out via email or text, and including a direct link to your business profile can make the process seamless for them. Timing is everything—avoid waiting weeks after a purchase to ask for feedback, as customers may forget their experience. Instead, request a review promptly after their transaction. This proactive approach can significantly boost your online reputation and attract more customers.